Videum Capture Card support

Videum capture card support is generally handled via email, to ensure fast, accurate, high quality service. Before contacting our support team, please ensure that your have the current driver installed. The problem you are having may be fixed by the latest driver installer for your card (additional resources can be found on individual product pages).

To expedite your support request, please include as many relevant details as possible, including your name, your phone number, the capture card model (i.e. Videum 1000 Plus), the driver version you are using, the operating system you are using (i.e. Windows XP Professional), and a clear explanation of the problem that you are experiencing.
We will get back to you as quickly as possible.

How to identify your Videum Capture Card?

» Current Card Identifier

» Discontinued Card Identifier

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